StudySteps is a product of Nhance Group Ltd, a UK-registered company (Company No. 12380926), registered at:
134 Armadale Road
Feltham, England, TW14 0LH
United Kingdom
1. Data Controller
Nhance Group Ltd is the data controller responsible for your personal data collected through StudySteps.
2. Information We Collect
- Account Information: name, email, and password.
- Usage Data: study activity and app interaction logs.
- Technical Data: IP address, device, and browser info.
- Support Communications: info you provide when contacting us.
3. Legal Basis for Processing
- Contractual necessity: to operate StudySteps.
- Legitimate interests: improve and secure services.
- Consent: where explicitly required.
- Legal obligations: as required by law.
4. How We Use Your Data
- To manage your StudySteps account.
- To personalize your study experience.
- To improve features and fix bugs.
- To communicate updates and support.
- To ensure platform security.
5. Data Sharing and Transfers
We do not sell your data. We may share it with:
- Trusted service providers (e.g. hosting, analytics).
- Legal authorities when required.
All partners are contractually bound to protect your data. Additionally, our application and data are hosted on Microsoft Azure, a cloud platform that processes data on our behalf in secure data centers.
Azure is contractually bound to comply with data protection regulations, and appropriate safeguards are in place.
6. International Transfers
If data leaves the UK/EEA, we use Standard Contractual Clauses or equivalent safeguards.
Data may be stored in or processed from Microsoft Azure data centers outside the UK. In such cases, we rely on Standard Contractual Clauses or equivalent safeguards to ensure lawful transfer and protection of personal data.
7. Data Retention
We retain data only as long as necessary. Upon account deletion, data is securely erased within 30 days unless retention is legally required.
8. Your Rights
Under UK GDPR, you may:
- Access your data
- Correct inaccurate data
- Delete your data
- Restrict or object to processing
- Request data portability
- Withdraw consent
Contact us to exercise these rights.
9. Data Security
We implement appropriate technical and organizational safeguards to secure your data from unauthorized access, loss, or misuse.
10. Cookies
StudySteps uses cookies to enhance experience and analyze usage. You may manage cookies through your browser settings.
11. Third-Party Links
Links to external websites may be present. We are not responsible for their privacy practices.
12. Changes to This Policy
This policy may be updated periodically. Significant changes will be communicated via the app. Check the "Effective Date" for the latest version.
13. Contact Us
Data Protection Officer
Nhance Group Ltd
134 Armadale Road
Feltham, England, TW14 0LH hello@nhance.io